Jobs at Hike Medical

Own and architect the company revenue operations: implement and administer Salesforce, build and integrate the revenue tech stack, design lead-to-deal processes, run forecasting, quota and comp tracking, and deliver trusted reporting. Partner with sales, marketing, finance, and CS to keep CRM data clean and instrument new GTM motions.

Lead full-cycle recruiting across engineering, GTM, clinical, and manufacturing roles: source candidates, manage pipelines and ATS (Ashby), partner with CEO and hiring managers, build interview scorecards and employer brand, manage agencies, and grow the talent team into Head of Talent. In-person in San Francisco.

Lead and scale the outbound motion: recruit and manage SDRs, own meetings-booked and pipeline targets, design multi-channel campaigns (phone, email, LinkedIn, direct mail, events), maintain outbound tech/CRM, report metrics, partner with marketing and AEs, and continue hands-on selling and prospecting.

Entry-level rotational commercial role supporting outreach (SDR), implementation/ops, and data ops for device-based healthcare customers. Own pipeline and HubSpot discipline, provide market feedback, support implementations and data quality, and learn clinical and reimbursement workflows to advance into AE, AM, or operations roles.

The Senior Machine Learning Engineer will automate healthcare compliance workflows using AI to process unstructured data, build multimodal AI pipelines, and develop extraction systems, ensuring high reliability and operational efficiency.

The Chief of Staff will support the CEO by prioritizing company initiatives, driving cross-functional projects, and ensuring leadership alignment in a fast-paced environment.

Build and scale backend and full-stack systems for an AI-driven healthcare platform. Design services, deploy AI to production, create data pipelines, APIs, and integrations across clinical, manufacturing, and back-office systems, and deliver user-facing experiences that improve patient and customer outcomes.

Manage the Center of Excellence production calendar and dependencies for new device categories. Coordinate clinicians, coders, compliance, and engineering; set throughput targets; oversee policy change SLAs, HITL onboarding, documentation/versioning, weekly standups, and company-wide status updates.

Maintain and update payer policy library (CMS and major commercial payers), map ICD-10 to HCPCS coverage criteria, monitor policy changes, track clinical evidence, support appeals/redeterminations, advise on compliance risks for new device categories, and audit human-in-the-loop review accuracy.

Review patient documentation against CMS LCDs and payer rules for DME devices, identify documentation gaps, generate structured deficiency notices, build and maintain criteria checklists, audit human-in-the-loop reviews, flag payer deviations, and support prior authorization packet assembly.

Own onboarding, adoption, retention, and expansion for a book of clinical accounts. Drive order volume, run renewals, train clinicians, and surface customer feedback to product and ops.

Own full-cycle sales to O&P clinics, podiatry, PT centers, and DME providers: run live demos, build business cases, close first paid orders, maintain HubSpot pipeline, forecast accurately, and enable SDRs and Account Management for expansion.

The Chief of Staff will support the COO by managing operations, driving performance culture through data, and overseeing partnerships. Responsibilities include leading operational rollouts and defining KPIs.