Jobs at Hilton

Welcomes and assists hotel guests, escorts arrivals and departures, transports and stores luggage, explains rooms and amenities, operates property vehicles for guest transportation, and maintains clean, orderly bell carts and work areas according to hotel standards.

Clears and resets banquet tables, transports dishware to dishwashing areas, stocks and maintains service stations, assists servers with beverages and bread, and supports excellent guest experiences while following health, safety, sanitation, and alcohol-awareness standards. Requires flexible availability, including weekdays, weekends, and holidays, plus one year each of busser and banquet experience.

Provides banquet service support by clearing and resetting tables, transporting dishware, stocking service stations, assisting servers with beverages and bread, and maintaining cleanliness, sanitation, safety, and alcohol-awareness standards. Delivers friendly guest service and requires flexible availability for weekdays, weekends, and holidays.

Prepares menu and specialty dishes according to recipes and quality standards, inspects plates for presentation, maintains clean and sanitary food stations, manages supply requisitions, and follows food safety, health, sanitation, and alcohol-awareness regulations.

Part-time dishwasher responsible for cleaning serviceware, cookware, pots, and pans; maintaining kitchen cleanliness; monitoring supplies; preparing serviceware for banquets; supporting inventory organization; mentoring new stewards; and complying with health, safety, sanitation, and alcohol-awareness standards.

Greets and assists hotel guests during arrivals and departures, manages lobby traffic, handles luggage and packages, issues claim tickets, coordinates transportation, and resolves guest inquiries with friendly, efficient service.

Supervise front office staff, schedules, task assignments, pre-shift meetings, training, and guest service. Oversee check-in and check-out procedures, resolve guest concerns, support escalated issue resolution, and monitor lobby traffic to maintain efficient coverage and memorable hotel experiences.

Provides friendly, efficient food and beverage service in a hotel restaurant. Responsibilities include learning menu items and promotions, taking and entering guest orders into the POS system, delivering orders, maintaining a stocked and organized service station, and following health, safety, sanitation, and alcohol-awareness regulations.

Welcomes hotel guests, completes check-in and check-out, assigns rooms, processes payments, provides hotel and local information, promotes amenities, handles guest requests, and resolves concerns to create exceptional stays.

Supports revenue management for multiple Hilton hotels by analyzing demand and market trends, maintaining reporting tools, preparing forecasts, monitoring performance, and assisting with pricing, budgeting, and planning decisions. Collaborates with Sales, Marketing, and Finance teams, contributes to commercial meetings, ensures accurate revenue reporting, and identifies opportunities to improve revenue processes and systems.

Leads business travel sales for Hilton San Francisco Union Square by developing strategic sales plans, growing corporate and local negotiated-rate business, managing luxury consortia partnerships, retaining key accounts, cultivating local market relationships, and directing targeted marketing efforts to increase revenue and market share.

Performs accounting duties across accounts receivable, accounts payable, payroll, and general accounting. The role researches and resolves financial inquiries and disputes, assists with monthly reporting and month-end close activities, supports internal controls, communicates financial results, and collaborates with finance and corporate departments.

Welcomes hotel guests, completes check-in and check-out, verifies charges and processes payments, provides hotel and local information, promotes amenities, handles upselling, responds to guest requests, and resolves concerns. The role requires flexible availability across morning, evening, overnight, weekend, and holiday shifts.

Conducts interior and exterior hotel security patrols, identifies safety risks, investigates incidents, prepares accurate security reports, responds to emergencies, and assists guests professionally with safety and security concerns.

Leads Hilton Lifestyle hotel developments across North America from pre-signing through opening. Oversees architecture, design, construction, renovations, conversions, and adaptive reuse while balancing brand vision, operational performance, commercial priorities, and guest experience. Reviews design and construction documents, conducts site inspections, manages risks, coordinates owners and consultants, drives decisions, and maintains project reporting. The role requires hospitality development expertise, strong project leadership, and travel of 40–50%.

Leads enterprise sales strategy initiatives focused on extended-stay lodging growth. Develops strategic roadmaps, business cases, ROI analyses, go-to-market plans, program charters, performance initiatives, and executive presentations. Partners with sales, product, marketing, finance, operations, technology, and regional teams to influence decisions, align stakeholders, and operationalize global commercial strategies.

Coach a portfolio of Hilton hotels through structured service improvement programs. Responsibilities include diagnosing service gaps, facilitating root-cause analysis, creating and monitoring action plans, advising hotel leaders, analyzing guest and operational data, coordinating corporate stakeholders, tracking program progress, and supporting sustainable performance improvements. The role is remote within the U.S. with travel of up to 75%.

Leads global contact center capacity planning, forecasting, headcount, and hiring strategies. Builds predictive staffing models using Python, analyzes contact flows and staffing accuracy, and develops reports with MicroStrategy, Alteryx, and Power BI. Communicates data-driven recommendations to executives, partner managers, vendors, and operations teams while managing planning initiatives and optimizing service levels, customer experience, and costs.