Jobs at H&M Group

Creates and maintains H&M’s visual identity across sales floors and windows, executes floor moves, campaigns, mannequins, and garment presentations. Supports sales, customer experience, store KPIs, team training, opening and closing routines, scheduling, safety, and loss prevention. The role requires physical merchandising work, flexible availability, and occasional support at other stores.

Provides fashion-focused customer service, guides shoppers through products and trends, promotes sales and loyalty programs, and supports store operations. Responsibilities include garment unpacking, replenishment, steaming, fitting room and checkout operations, merchandise presentation, stockroom organization, OMNI services, opening and closing procedures, and maintaining a clean, compliant sales environment. Collaborates with colleagues, participates in training, and contributes to sales targets and an excellent customer experience.

Provides customer service and sales support in an H&M store. Responsibilities include guiding customers through products and fashion trends, promoting sales and loyalty programs, replenishing and caring for garments, operating fitting rooms and checkout, maintaining displays and stockrooms, supporting omnichannel services, and following store procedures. The role requires fashion awareness, communication skills, flexibility, teamwork, and customer service or retail experience.

Provides customer service and sales support in an H&M store, guiding customers through fashion products, trends, and services. Responsibilities include promoting products and loyalty programs, maintaining garment presentation and stock levels, operating fitting rooms and checkout areas, supporting omnichannel services, completing garment care and replenishment, maintaining clean sales and stock areas, and assisting with store opening and closing. Requires customer service or sales experience in fashion, retail, or another service-related environment.

Provide customer service and actively sell fashion products in an H&M store. Responsibilities include guiding customers, promoting loyalty and sustainability initiatives, maintaining garment presentation and stock levels, operating fitting rooms and checkout, supporting omni-channel services, keeping sales areas organized, and assisting with store opening and closing. The role also requires following procedures, safety requirements, and collaborating with store colleagues to achieve sales targets and deliver an excellent customer experience.

Provide excellent customer service and actively sell H&M products by guiding customers through store and OMNI experiences. Maintain garment care, merchandising, stock replenishment, fitting rooms and checkout. Promote loyalty app and sustainability initiatives, meet sales targets, follow store procedures, and participate in onboarding and training while supporting a clean, safe sales floor.