Jobs at Honeycomb.io

Own and drive core product features for large enterprise customers: onboarding, team/resource management, lifecycle automation, APIs at scale and IaC. Collaborate in triads with engineering and design, partner with Sales/Marketing/Customer Success, lead product discovery, advocate for users, prioritize with data, and shepherd features from prototype to GA while contributing to the product management community.

Lead platform product work across ingestion, querying, storage, data retrieval, and the internal design system. Partner with engineering, product, design, and go-to-market teams, prioritize scalable platform capabilities, drive product discovery to GA, and advocate for developer experience and customer outcomes in observability and tracing domains.

Design, build, and operate production-grade LLM-based agents that investigate, reason, and act on live observability data inside Canvas. Own agent features end-to-end from prototype to production, extend Canvas and backend surfaces (MCP server, Skills, memory), improve agent performance and evals, and set measurable definitions of agent quality. Collaborate on fullstack work and prioritize agent designs that leverage Honeycomb's high-cardinality datastore.

Own post-sales relationships for a portfolio of SaaS accounts, drive adoption and outcomes with technical sponsors, run and scale onboarding and lifecycle events, produce reusable enablement content, represent customers to Engineering and Product, and partner regionally to grow the business while keeping current on Honeycomb products.

Lead the Engineering Enablement team owning CI/CD, testing, dependency management, developer tooling and AI-partnered development. Define productivity metrics, drive cross-org change, grow engineers, and run internal platform as a product to improve developer feedback loops and observability.

Lead and grow a regional sales organization for a high-growth developer tools SaaS company. Develop and execute territory strategy, coach and mentor AEs (and SDRs/BDRs), manage full sales cycle, and collaborate cross-functionally to meet regional revenue targets. Track performance metrics, refine forecasts, and foster an inclusive, high-performance culture.

Sell Honeycomb to SMB and mid-market engineering teams by prospecting, conducting technical discovery and demos, closing deals, driving ROI conversations, managing pipeline in Salesforce, coordinating cross-functional teams, expanding existing accounts, and contributing product feedback.

Design and implement backend systems and APIs in Go, contribute full-stack features with React/TypeScript, define observability data models (OpenTelemetry), lead complex cross-team projects, own production services including on-call, mentor engineers, and collaborate with product and design to deliver AI observability features.

The Senior Solution Architect will lead technical sales efforts, engage with customers, design solutions, and drive technical evaluations while collaborating across teams to improve customer experiences and product positioning.

Outbound-focused SDR responsible for designing multi-channel cadences, performing account research, running discovery to create SQLs, maintaining territory hygiene, running A/B tests, mentoring junior SDRs, and surfacing competitive feedback to Product/Marketing/RevOps.