Teams at Hope Services

Provides associate-level administration and quality oversight for counseling and mental health programs. Responsibilities include reviewing clinical and billing records, analyzing outcomes, gathering research data, supporting EHR implementation, coordinating schedules, assisting clients and families, managing special projects, and supporting compliance, reporting, trainings, and service delivery. The role requires Spanish fluency and collaboration with clinical, administrative, and multidisciplinary teams.

Coordinates disability-services programs by supervising and training staff, managing staffing and daily operations, supporting clients and families, overseeing billing and compliance, maintaining quality services, managing budgets and supplies, conducting intakes and presentations, and serving as a community liaison.

Leads Hope Services’ policy agenda, legislative advocacy, external affairs, and executive partnerships with employers and educational institutions. Represents the organization before policymakers, coalitions, funders, and community partners; develops policy positions and advocacy materials; expands inclusive employment and education opportunities; aligns related programs; supervises staff; supports the executive team and board committee; and manages departmental planning, budgets, and reporting.