Jobs at HubSync

Leads Customer Success Manager and Technical Account Manager teams, defining post-sales strategy, engagement models, health scoring, retention programs, renewal forecasting, and escalation processes. Owns customer outcome metrics including retention, adoption, churn, and satisfaction. Partners with Sales, Product, Professional Services, Education, and Support to drive expansion, resolve risks, improve customer experience, and build scalable team operations and career paths.

Owns the shared end-to-end test automation framework, CI gate quality, test quarantine, convention linting, fixtures, API clients, and page-object patterns. Governs AI-assisted test development through versioned skill files, reviews generated tests, builds reusable testing solutions, and enables engineers to contribute reliable tests. The role also authors critical-path tests and supports developer productivity through tooling, documentation, and coaching.

Senior full-stack product engineer responsible for owning features end to end, from clarifying requirements and defining acceptance criteria through development, testing, deployment, monitoring, and production support. The role builds across React, TypeScript/Node.js, PostgreSQL, and AWS, uses AI-assisted development and QA tools, writes unit and end-to-end tests, and collaborates closely with tax-domain product owners in a small engineering pod.