Teams at Human Agency

Own product quality by triaging user-reported bugs, interpreting feedback, submitting code fixes, testing edge cases, validating workflows, monitoring systemic issues, documenting resolutions, and communicating status across teams. The role requires independent judgment, strong product instincts, clear written communication, and practical use of Claude Code and other AI tools. It is a fully remote contractor role for candidates in the US or Canada, with potential conversion to full-time employment.

The Chief of Staff will support the Managing Director of AI, driving AI transformation, designing automated systems, managing client engagements, and ensuring effective delivery and operational strategies within the organization.

Lead end-to-end AI transformation engagements: diagnose opportunities, craft pragmatic roadmaps, build 0-to-1 prototypes, deploy AI tooling, and own client outcomes. Combine strategy, hands-on product development, executive communication, and business development to deliver working, scalable AI solutions.