Jobs at Instead (instead.com)

Serve as domain expert for accounting firms: lead discovery, run demos, configure and implement Instead, drive adoption from pilot to go-live, train staff, collect product feedback, and stay current on US tax law and filing requirements.

Lead end-to-end product areas for an AI-powered tax platform: discover, define, build (including committing code), and launch. Work directly with accounting firm users, track goal-based metrics, manage integrations and competitive analysis, and collaborate with engineering, design, and GTM to ship weekly.

The role involves developing core product features for tax professionals, focusing on AI workflows, e-filing systems, and integrations.

Own and build the infrastructure and developer tooling powering CI/CD, cloud provisioning, deployment automation, monitoring, and internal tooling. Implement IaC, manage Kubernetes/Docker workloads, optimize cost and security, support incident response, and partner with engineering to improve reliability and developer experience.

As a Software Engineering Intern, you will build features for the full-stack platform, collaborate with teams, and gain hands-on experience.

Lead data infrastructure and business systems including Salesforce, Okta, ETL, and BI tools. Build analytics/reporting (ARR, renewal schedules, cohort analysis), manage data pipelines and integrations, oversee IT admin across offices, and deliver product and GTM analytics to inform leadership decisions.

The Product Marketer will own product positioning, create sales materials, partner with product launches, develop awareness content, and support campaigns.