Teams at Intellum

Client-facing SaaS implementation manager who leads multiple end-to-end technical projects from kickoff to launch. Guides customers through platform configuration, integrations, and data decisions while coordinating cross-functional teams, mitigating risks, and ensuring timelines, budgets, and adoption goals are met. Delivers high-quality onboarding, documents best practices, supports post-launch transition to Customer Success, and surfaces expansion opportunities to internal stakeholders.