Teams at Interaction

Own the support surface: handle live chat and ticket queues, triage and reproduce bugs, fix small issues, escalate cleanly, and build AI-driven automations to reduce repeated tickets.

The Strategic Projects Lead will optimize workflows, build functions, manage projects, and enhance founder efficiency in a scaling startup environment.

Build and harden a high-concurrency AI agent platform across the stack. Focus areas include scaling infra, prototyping product workflows, developer-facing APIs/SDKs, AI runtime/evaluations, and post-training alignment to improve agent performance while maintaining feature velocity.