Jobs at Intercom

Manage and grow partnerships in LATAM, focusing on business growth, partner relationship building, market expansion, and performance optimization. Collaborate cross-functionally to execute strategies and analyze results.

Act as a technical pre-sales advisor for LATAM customers: lead technical discovery, run demos and tailored POCs, handle RFPs and security questions, collaborate with Product/Engineering, and drive customer value throughout the sales cycle.

The Account Executive will drive sales in the Small Business segment, managing the full sales cycle from prospecting to closing, and collaborating with teams to enhance customer experiences.

The Account Executive will drive new business growth in the LATAM region by managing the sales cycle, maintaining a sales pipeline, providing product demos, and addressing customer needs while meeting revenue goals.

The Senior Sales Engineer will advise customers, lead technical discovery, deliver value presentations, and design proof of concepts while collaborating with Product and Engineering to ensure customer success.

The Relationship Manager will build customer relationships, understand their needs, drive revenue growth, and guide account strategy for upsells and renewals.

Lead and develop a team of Mid-Market Relationship Managers to drive sales, renewals, and customer growth, focusing on AI adoption and team performance.

The Senior Events Producer will lead planning and execution of brand events, ensuring high quality production, managing vendors, and coordinating cross-functional teams.

The Senior AI Deployment Architect at Intercom will lead AI agent implementations, optimize deployment strategies, and provide recommendations to enhance customer experiences, collaborating closely with multiple internal teams.

The Revenue Accounting Manager will oversee revenue close processes, manage a team, ensure compliance with ASC 606, and drive process improvements using AI tools.

The Senior Customer Success Manager will guide major clients through deploying AI customer service solutions, ensuring adoption and optimizing outcomes via strategic planning and relationship management.

The role involves owning the sales cycle for a new AI product, collaborating with teams, and refining sales processes based on customer feedback.

As a Senior Mid-Market Account Executive, you'll manage the full sales cycle for Mid-Market customers, driving growth and adoption of Intercom's SaaS products while mentoring teammates and ensuring sales objectives are met.

The Senior Privacy Counsel will lead legal matters on privacy and data protection, advising various teams on compliance with global regulations, including GDPR and CCPA. Responsibilities include drafting legal documents, providing guidance, and developing privacy initiatives within the company.

As an Account Executive, you will manage the sales cycle for Mid-Market customers, driving growth and adoption of Intercom. Responsibilities include sales forecasting, client demonstrations, mentoring, and representing customer feedback to the team.

Lead product marketing efforts for AI-driven customer service solutions, involving messaging, positioning, cross-functional collaboration, and customer alignment.

The role involves leading global sales strategy, implementing incentive designs, managing compensation processes, and mentoring a high-performing team to drive growth and align with company objectives.

Lead and coach a high-performing Forward Deployed Engineering team to deliver customer-focused AI solutions, ensuring success in complex deployments and collaborating across teams.

The role involves leading Account Executives to drive new business revenue in North America by executing sales strategies, managing performance, collaborating cross-functionally, maintaining customer focus, and analyzing sales metrics for improvement.

Lead and scale a global Solutions Engineering team for mid-market and enterprise, drive GTM strategy, support complex six-figure sales cycles with architecture, demos, PoCs, and executive engagement, and build repeatable verticalized solution frameworks to influence product roadmap and deliver customer outcomes.