Teams at Island Hospitality Management

Manages hotel front office operations, guest satisfaction, service standards, scheduling, cash controls, staffing, training, maintenance coordination, room assignments, and oversold bookings. Provides guests with information about hotel amenities and local attractions while resolving workplace issues and supporting overall hotel performance.

Maintains hotel public areas, corridors, guest rooms, restrooms, and storage areas. Performs basic housekeeping, restocks supplies, delivers guest-requested items, supports preventative maintenance, and reports safety hazards or property damage. Provides approachable, effective guest service while working flexible, variable schedules and handling physical tasks such as standing, walking, cleaning, and lifting.

Supervise front desk operations to ensure guest satisfaction and service standards. Manage check-in/out, payments, reporting, staff training and scheduling, and serve as point of contact for guests, vendors, and team members.