Teams at Jacoby & Meyers

Conduct outbound calls to disengaged personal injury clients, explain continued representation benefits, build rapport, address concerns, and escalate unresolved issues. Coordinate with case handlers, attorneys, Client Advocates, and Operations to ensure informed client interactions and improve the client experience. Support the Turn-Down team with additional operational projects and tasks.

Assists case managers with opening personal injury claims, sending correspondence, reviewing investigative reports, confirming insurance coverage, conducting asset and policy searches, coordinating vehicle repairs and rentals, communicating with clients and adjusters, obtaining statements, and scheduling investigators and expert inspections.

Handles civil litigation from case development through trial, including drafting pleadings and discovery, arguing motions, taking and defending depositions, preparing trial materials, participating in mediation and settlement negotiations, communicating with clients, and supervising litigation support staff. The attorney must be admitted to the California bar, possess strong advocacy skills, and attend professional training.