Teams at Jumio

Own pre-sales technical engagement: consult customers, deliver technical presentations and demos (web, iOS, Android), lead POCs, support RFP/RFI responses, manage onboarding and integrations, and advise sales, product, and engineering teams on implementation and value realization.

Manage and grow Jumio's largest enterprise accounts by developing long-term strategies, driving revenue and retention, identifying expansion opportunities, coordinating cross-functional teams, and communicating value propositions to maximize customer satisfaction and account growth.

Own and run the customer onboarding journey from post-sale through go-live and early adoption. Create implementation plans, remove blockers, coordinate cross-functional teams, drive time-to-value, ensure go-live readiness and handover to Customer Success, and improve onboarding processes.