Jobs at Keeper Security, Inc.

Owns go-to-market governance, CRM data quality, territory and account changes, process compliance, reporting, operating cadences, and cross-functional initiatives. The role establishes standards, audits adherence, manages data quality scorecards, partners on Salesforce automation, and presents recommendations to GTM leadership. Requires strong Salesforce data-model knowledge, analytical and project management skills, stakeholder influence, and experience leading analysts in a B2B SaaS environment.

Supports partner enablement programs for Channel, MSP, and MSSP audiences by organizing training content, coordinating contributors, managing scheduling and communications, maintaining the Magentrix LMS, and tracking participation and impact metrics. Gathers partner feedback, collaborates with Sales, Marketing, and Revenue Operations, and keeps enablement materials aligned with product and go-to-market updates. The role is designed for an early-career professional with at least one year of relevant B2B SaaS experience.

Guide customers through SaaS implementation, including needs assessment, configuration, integrations, training, documentation, and technical troubleshooting. Manage multiple implementation projects, maintain customer records, provide level-two support, identify risks, and coordinate with product, sales, and customer success teams. Ensure timely delivery, effective communication, and successful adoption of Keeper’s cybersecurity platform across diverse customer environments.

Manage a portfolio of B2B customers, driving adoption, renewals, cross-sells, upsells, and customer advocacy. Build relationships with enterprise and SMB clients, conduct business and technical reviews, troubleshoot software and integration issues, negotiate contracts, and advise customers on cybersecurity best practices. The role requires fluent Spanish and English communication, technical knowledge of integrations and IAM, Salesforce proficiency, and collaboration with sales and internal teams.

Own and optimize Salesforce and go-to-market systems for a rapidly growing B2B SaaS sales organization. Responsibilities include building Salesforce Flows, managing territories and quotas, supporting CPQ and quoting, maintaining integrations, managing releases, translating roadmap initiatives into technical solutions, documenting governance practices, and supporting quote-to-cash and AI agent pilots. The role partners closely with sales, operations, QA, and business stakeholders.

Leads revenue operations strategy across planning, forecasting, pipeline management, territory and quota design, compensation, CRM processes, reporting, and performance management. Partners with Finance, Sales, HR, Customer Success, and other teams to improve revenue scalability and operational efficiency. Oversees GTM planning, executive reporting, sales process quality, strategic account expansion, deal frameworks, AI automation, and cross-functional initiatives while hiring and developing Planning and Field Operations teams.

Leads go-to-market planning and revenue operations across Sales, Marketing, Customer Success, and Finance. Responsibilities include annual and quarterly planning, forecasting, territory and quota design, capacity and headcount planning, incentive compensation modeling, executive reporting, data governance, and operational process automation. The role manages planning-focused team members, drives cross-functional initiatives, and presents strategic recommendations to senior leadership.

Manages a portfolio of SLED customers, driving adoption, retention, renewals, upsells, and cross-sells. Builds senior-level relationships, conducts business and technical reviews, advises customers on cybersecurity and password management, resolves technical issues, and negotiates licensing contracts. Analyzes account data to identify risks and expansion opportunities, supports customer advocacy, and contributes to account management programs. Requires SaaS sales or customer success experience, SLED technology sales experience, technical integration knowledge, Salesforce proficiency, and U.S. person status.

Lead software architecture across Keeper’s security platforms, including PAM, browser extensions, clients, APIs, and distributed systems. Define scalable technical standards, evaluate architectural trade-offs, guide major design decisions, and ensure security, reliability, performance, and maintainability. Build prototypes, review code, partner with Engineering, Product, and Security leadership, address technical debt, mentor senior engineers, and influence architecture across multiple teams. The role requires strong full-stack, cloud-native, SaaS, identity, authentication, authorization, and secure application architecture expertise.

Own strategy and roadmap for KeeperPAM across privileged access, secrets management, secure remote access, endpoint privilege, discovery, and machine identity. Translate customer and technical needs into requirements, prioritize cross-product initiatives, partner with Engineering on integrations and architecture, conduct market analysis, define success metrics, and support go-to-market execution. The role requires strong PAM or related cybersecurity expertise, technical fluency in APIs and cloud-native DevOps environments, and effective collaboration with customers and cross-functional teams.

Drive new-logo enterprise sales across state, local government, and education accounts. Manage the full sales cycle, build executive and partner relationships, navigate public-sector procurement and contracting processes, conduct product demonstrations, maintain Salesforce pipeline records, and exceed revenue targets. The role requires expertise in cybersecurity, identity and privileged access management, complex enterprise sales cycles, SLED procurement, channel partnerships, and travel of up to 50%.

Designs and maintains automated test frameworks for Keeper Secrets Manager APIs, SDKs, integrations, and cloud services. Builds API, integration, and end-to-end tests; integrates automation with CI/CD pipelines; manages Docker and Kubernetes test environments; validates authentication workflows; analyzes failures; and partners with engineering and DevOps teams to improve system testability, reliability, and security.

Provides Tier 2 technical support for employees, workstations, mobile devices, identity systems, networks, and office infrastructure. Installs and maintains hardware, servers, switches, cabling, and endpoint management systems; troubleshoots access, connectivity, and software issues; supports onboarding, asset management, vendors, documentation, and IT projects. The role is an on-site technical resource requiring occasional after-hours support, hardware handling, and mentorship of Tier 1 staff.

Partners with leaders and employees across global teams on employee relations, performance management, compensation, compliance, HR transactions, workforce planning, organizational changes, and HR operations. Manages investigations, terminations, employment agreements, HRIS data, payroll coordination, workforce analytics, policies, and international employment practices. Builds scalable HR processes and collaborates with Finance, Legal, Recruiting, and EOR/PEO partners.

Own the roadmap, priorities, requirements, release planning, and delivery of secure enterprise platform capabilities for customer-managed, private-cloud, on-premises, and disconnected environments. Partner across engineering, QA, infrastructure, sales, and customer teams to define technical requirements, deployment architecture, lifecycle management, acceptance criteria, and release readiness for complex cybersecurity products.

Manage enterprise and federal cybersecurity compliance programs, audit readiness, continuous monitoring, POA&M remediation, third-party risk, policy governance, documentation, and security training. Coordinate cross-functional stakeholders across Security, Engineering, DevOps, IT, GRC, Procurement, and Legal. Maintain compliance plans, evidence, risk registers, control documentation, and audit-ready materials while supporting FedRAMP High, DoD IL5, SOC 2, ISO 27001, and related requirements.

Localize creative assets across 16+ languages and multiple formats using Adobe Creative Suite, Figma, and motion graphics tools. Manage translation workflows in Smartling, adapt layouts for language expansion, maintain brand and design consistency, perform quality assurance, and coordinate files, timelines, stakeholders, and deliverables. The role supports digital, print, presentation, video, and multimedia localization while improving production workflows and asset organization.

Develop and optimize global websites for technical SEO, GEO, crawlability, indexing, performance, internationalization, and user experience. Conduct audits, resolve technical defects, implement metadata, structured data, redirects, canonicalization, internal linking, sitemaps, and robots directives. Collaborate with marketing, search, design, and engineering teams, automate recurring audits, troubleshoot web technologies, validate launches, monitor regressions, and improve visibility across traditional and AI search platforms.

Create and execute graphic designs across digital and print media, including presentations, ads, social graphics, blogs, infographics, emails, websites, and marketing materials. Maintain consistent brand expression, improve templates, support campaigns and product launches, and translate complex concepts into accessible visual content. Collaborate with marketing, communications, and cross-functional stakeholders while managing multiple deadlines. The role requires strong typography, Adobe Creative Suite expertise, Figma proficiency, print production experience, communication skills, and a strong digital portfolio.

Build full-stack software, backend services, APIs, frontend experiences, and shared integration capabilities supporting AI initiatives across Keeper’s products. Integrate LLMs, agents, and tool-calling workflows into secure production environments while maintaining zero-knowledge principles. Troubleshoot cross-product systems, improve reliability and observability, contribute to architecture and code reviews, automate testing and CI/CD, and collaborate with AI, product, and engineering teams.