Jobs at KeyBank

Lead relationship management and business development for commercial agribusiness clients, deliver tailored financial solutions, manage credit and portfolio quality, mentor junior staff, and coordinate cross-functional teams to drive deposit growth and profitability.

The role involves leading the technical delivery of portfolio management platforms, overseeing architecture, integration, operations, risk management, and vendor governance, while managing a technology team.

The Senior Finance Analyst will drive financial performance, prepare reports, manage forecasts, and collaborate closely with leadership to support strategic initiatives in the Commercial Bank.

Lead identification, design, and deployment of agentic AI solutions across banking workflows. Own end-to-end lifecycle from opportunity discovery through production, working with Product, Engineering, Risk, and business teams to embed agents, define guardrails, ensure compliance, drive adoption, and measure performance. Focus on agent design, prompt and tool orchestration, governance, human-in-the-loop escalation, and continuous improvement.

The Strategic Account Manager will manage and retain Key Bank's enterprise payment clients, enhancing relationships through cross-selling, service support, and proactive engagement while ensuring compliance and optimizing client solutions.

Coordinate and govern payment network releases, pricing changes, and production control processes. Manage release planning, testing (UAT/regression), pricing validation, GRC compliance, vendor/dependency tracking, rollback/contingency planning, and post-implementation issue resolution. Maintain audit-ready documentation and operational metrics for release quality and controls.

Perform independent credit file reviews and portfolio assessments for Payments/Counterparty exposures; validate and assign risk ratings, identify weaknesses and trends, evaluate adherence to credit policies and regulations, lead review teams, produce reports with findings and recommendations, and support continuous credit risk monitoring and special projects.

Design, develop, test, maintain, and support IBM z/OS mainframe applications. Build COBOL programs, JCL jobs, DB2 stored procedures, VSAM file handling, CICS online and batch apps. Manage batch schedules (TWS), MQ integrations, SORT utilities, and code/version control. Provide production support, incident resolution, performance tuning, and collaborate with cross-functional teams while following coding standards and security/compliance guidelines.

The Technical Lead will design, build, and modernize IVR and Voice Bot platforms, providing technical ownership and leadership in a hands-on role within the Contact Center Technology department.

The Senior Relationship Manager leads business development and relationship management for commercial clients, focusing on financial performance, strategic advisory services, and mentorship for junior staff.

Lead development and validation of predictive and machine-learning models, coach and review team deliverables, improve data capture and ETL practices, recommend analytic solutions, and communicate technical findings to non‑technical senior stakeholders.

Provide end-to-end commercial banking support for an assigned client portfolio: resolve overdrafts and delinquencies, coordinate deposit account setup/maintenance/closure, manage service requests, support audits/GRC, ensure compliance with BSA/AML and other regulations, identify referral opportunities, and partner with relationship managers, credit, operations and compliance teams.

Support Asset Recovery Group Relationship Managers by underwriting and monitoring large, complex credits, preparing restructures and term sheets, performing financial and collateral analysis and valuation, coordinating closings and documentation, acting as client-facing contact, ensuring compliance and accurate loan/deposit servicing, and driving resolution of delinquencies and process improvements.

Serve as primary partner-facing solutions consultant for integrated payments, coordinating sales, implementation, credit, compliance, and operations to onboard and grow merchant/channel relationships. Advocate for partners, manage risk escalations, develop go-to-market strategies, and maintain deep payments product and integration expertise.