Jobs at Klaviyo

Lead end-to-end integrated demand-generation marketing for K:Service, designing and executing cross-channel customer journeys, collaborating with product and content teams, defining measurement plans, optimizing messaging/audiences, and reporting performance to drive pipeline, revenue, retention, and CX metrics.

Lead Klaviyo's Finance systems product strategy and roadmap, partner with Finance and engineering to deliver ERP, billing, and P2P/RTC automation, embed AI into finance workflows, ensure controls and integrations for scalable financial reporting, and act as strategic technology partner to finance leadership.

Lead product strategy and roadmaps for Klaviyo's predictive and generative ML models and the ML platform (training, serving, feature pipelines, MLflow, Prefect). Define model quality metrics, evaluation and monitoring frameworks, connect platform investments to business outcomes, and reduce ML developer friction to accelerate safe model deployment at scale.

The Marketing Operations Lead will optimize marketing systems, processes, and integrations to enhance inbound and demand generation efforts across sales teams.

Lead the design and build of AI-first People systems, integrating LLMs and enterprise HR SaaS to automate recruiting, onboarding, performance, and other People workflows. Define architecture, standards, responsible-AI practices, and success metrics while partnering cross-functionally to enable copilots, agents, and reusable automation frameworks for People teams.

Lead day-to-day operations and growth of Klaviyo's Champions customer advocacy program. Drive member recruitment, onboarding, engagement, cross-functional activation, measurement of ROI, budget administration, and external program prestige to embed customer voices across product and GTM.

Provide high-impact executive support to the CMO by managing calendar and priorities, preparing briefing materials, coordinating meetings and events, tracking action items, triaging inbound requests, and proactively solving scheduling and logistical challenges while building trusted relationships across the organization.

The Partner Account Manager will build and manage relationships with Klaviyo's partners, acting as a trusted advisor to support their growth and success while promoting Klaviyo's services and software. Responsibilities include managing a lead referral pipeline, developing strategies with partners, driving co-marketing efforts, and presenting product offerings to enhance partner performance.

The role involves managing and improving data quality pipelines for GTM systems, optimizing AI workflows, and overseeing offshore teams to ensure accurate data detection and resolution.

The Senior Manager oversees Partner Account Managers, driving revenue and managing partner relationships. Responsibilities include team management, training, collaboration across departments, and activating agency partnerships while ensuring partner experience is prioritized and revenue goals achieved.

The Senior Account Executive will manage enterprise accounts, drive complex sales cycles, and close high-value deals by engaging with executive-level stakeholders and building strategic relationships.

The Senior Product Marketing Manager will drive growth in key verticals by developing go-to-market strategies, managing messaging, and collaborating with sales and marketing teams. The role also involves analyzing customer insights to enhance product positioning and revenue impact.

Lead Klaviyo's owned and third-party events strategy, manage a multi-million-dollar events budget, lead and develop the events team, oversee flagship K:BOS and vendor/agency partners, drive promotional plans and ROI measurement, and ensure cross-functional alignment to generate pipeline and deepen brand engagement.

Responsible for designing and managing incentive compensation programs, overseeing operational integrity, and leading a team while ensuring alignment with company objectives.