Kong Benefits Overview

Design and build scalable distributed backend systems and core services in Golang. Develop reliable, high-performance systems using PostgreSQL and Redis across microservices, networking layers, and cloud platforms. Prototype and productionize platform capabilities, collaborate on strategic technical initiatives, and influence engineering standards. The role focuses on AI infrastructure, distributed database provisioning, workflow orchestration, internal tooling, and developer experience.

Manage a portfolio of commercial customers throughout their lifecycle, driving adoption, customer outcomes, and growth. Partner with Sales, Product, and Customer Experience teams to develop adoption plans, improve engagement, and deliver innovative technical projects. Serve as a Kong product subject matter expert, helping customers apply APIs, microservices, AI, Kubernetes, cloud-native technologies, DevOps, and CI/CD. Identify opportunities for automation, self-service tooling, and reusable customer-success processes.

Source and headhunt top GTM talent for the CRO organization, partner with GTM leaders to define role requirements, conduct deep-dive competency interviews focused on deal mechanics, drive a rigorous interview process, provide market data and advise hiring managers, mentor other recruiters, and track conversion metrics to optimize the hiring funnel.