Teams at Kong

Founding Staff SRE for Volcano: define SLOs/error budgets, architect multi-region Kubernetes infrastructure, build GitOps/CI-CD with ArgoCD/Helm/Terraform, scale managed Postgres/Redis/object storage, implement observability with Datadog/Prometheus/Grafana, lead incident response and SRE culture, and mentor cross-functional teams.

The Director of Scaled Customer Success will lead a global team to innovate and implement a digital-first customer success strategy, enhancing customer engagement through automation and AI-driven experiences.

The Deal Desk Manager will structure and execute deals while collaborating with sales, finance, and product teams to optimize processes and enhance revenue.