Jobs at LaunchDarkly

Lead and scale global controllership and accounting operations including monthly close, financial statements, technical accounting (US GAAP/IFRS), intercompany and international accounting, AP/payroll/equity administration, SOX readiness, and external audits. Drive ERP and systems improvements, process and AI automation, KPI reporting, and mentor a high-performing team while partnering cross-functionally to support a high-growth SaaS business.

Drive net-new and expansion revenue for a defined mid-market book. Qualify inbound leads, prospect, run technical discovery and POCs, deliver customized demos with Sales Engineering, negotiate subscription agreements, and shepherd customers through adoption. Maintain CRM and forecasting, collaborate cross-functionally, and consistently hit quota while prioritizing usage-based pricing signals and cloud architecture fit.

Lead the Experimentation pillar: set strategy, deliver roadmap, and drive commercial outcomes. Productize AI-native experimentation, expand warehouse-native capabilities, win high-maturity data-science buyers, run a high-performing product organization, and represent the category externally to drive adoption and competitive wins.

Lead global revenue accounting and OTC operations, own revenue, billings, collections, and commissions accounting. Ensure ASC 606 and SOX-compliant reporting, manage external audits, design scalable OTC workflows and ERP/CPQ/SFDC integrations, partner cross-functionally, and build a high-performing team focused on process automation and operational controls.

Own and expand large enterprise accounts within a territory. Develop territory and account plans, drive outbound pipeline, ensure product adoption through coordination with pre/post-sales and customer success, engage VP/C-suite stakeholders, collaborate with solutions engineers and cross-functional teams to deliver business and technical value.

Lead technical adoption of AgentControl by building integrations, demos, and content; advise customers and partners; collect product feedback; develop Solutions Engineering playbooks; collaborate with product, engineering, and AI SME teams; evangelize at conferences; and measure activation, usage, and impact to drive product-market fit and revenue.

As a Full Stack Engineer, you will design, develop, and maintain scalable solutions for data-driven products, collaborating with cross-functional teams.

Lead strategic, hands-on Professional Services engagements to integrate LaunchDarkly into AI-powered systems. Implement feature-gated AI rollouts, guardrails, kill switches, and experimentation; build reference implementations and production integrations; advise engineering and platform teams; gather requirements and escalate complex issues; share feedback with Product and Engineering.

Lead Professional Services engagements to help customers adopt and operationalize AI-powered systems using LaunchDarkly. Design and implement safe rollout patterns, build production-quality integrations and prototypes, instrument inference-time and workflow-level decision points, and advise on DevOps/CI/CD, experimentation, and AI governance. Travel ~20%.

Lead and grow a backend/infrastructure engineering team building the Experimentation product. Partner with PM and Design to plan and deliver features, collaborate with adjacent teams on shared infrastructure, improve reliability and observability, drive incident response and operational excellence, and participate in hiring and career development for engineers.

Design, build, and operate distributed, data-intensive backend systems and pipelines. Own production data infrastructure (streaming, batch, analytical stores), debug production incidents, participate in on-call rotations, partner with product and frontend teams, write/review architecture and code, and improve observability, reliability, and deployment practices.

The Staff Engineer will build data-driven experimentation systems, lead statistical engine design, ensure correctness in A/B testing, and mentor team members while collaborating cross-functionally.

Design, build, and ship full-stack features for Guardian's monitoring platform, ensuring production reliability and code quality.

Lead technical enablement for Solutions Engineering while designing and deploying AI-powered workflows and agents to scale enablement. Deliver training, define competency frameworks, measure readiness, automate repeatable activities, and partner cross-functionally to drive adoption and impact across GTM, Product, and RevOps.

The Full Stack Engineer will design and build features for LaunchDarkly's Observability product, focusing on Infrastructure-as-Code and enterprise integrations, while participating in architecture discussions and maintaining high engineering standards.

The Mid-Market Account Executive will acquire new enterprise customers, manage territory and pipeline, engage customers, and drive revenue growth while collaborating with teams and ensuring customer success.

The Staff Engineer will innovate software delivery, oversee observability systems, and collaborate with teams to enhance product development and reliability.

As an SDK Software Engineer, you will develop and maintain AI SDKs, collaborate with teams, and contribute to open-source projects.

Lead global customer marketing to drive advocacy, retention, and customer storytelling. Build executive advisory board, source and produce case studies/videos, manage advocacy/incentive programs and peer review platforms, and collaborate with lifecycle and customer-facing teams to scale onboarding, adoption, and feedback loops that inform messaging and GTM strategy.

Build and maintain scalable backend services and APIs for AI functionalities, collaborating on product development and optimizing system performance.