Teams at Laurel

As a Staff Software Engineer, you will architect and develop solutions, mentor junior developers, collaborate with teams, and enhance software performance and security.

Manage post-sales relationships for a portfolio of enterprise customers to drive adoption, value realization, renewals, and expansion. Lead onboarding, design tailored success plans, mitigate risk, partner cross-functionally, and translate customer insights into product feedback.

The Enterprise Customer Success Manager will own post-sales relationships with strategic customers, driving product adoption and renewal efforts, while collaborating with internal teams to ensure customer satisfaction and value realization.