Teams at LeanData

Lead and scale the Mid-Market Customer Success organization, owning segmentation, engagement models, success planning, and retention metrics. Drive operational rigor using Salesforce and CS tooling, develop leadership depth, run executive business reviews, partner cross-functionally on renewals and product priorities, and build an AI-driven CS motion to improve efficiency and measurable customer outcomes.

Lead and scale talent acquisition: build hiring strategy, forecast headcount, run end-to-end recruiting, mentor a TA team, modernize recruiting tech (including ATS and AI), track KPIs, and run high-impact searches as a player-coach.

The Machine Learning Engineer will research and develop AI-driven solutions to analyze customer data, optimize ML models, and collaborate with cross-functional teams.