Jobs at Legion Health

Lead design and build of an AI-native lifecycle and CRM engine for patient activation, retention, renewals, reactivation, and winback. Map patient journeys, build event-triggered flows across email/SMS/push/in-app, partner with engineering/data/clinical teams to instrument events, create AI-assisted messaging within compliance guardrails, run experiments and reporting, and improve retention, conversion, and patient satisfaction.

Own and improve patient-facing consumer product surfaces across the full care journey. Translate clinical and operational workflows into simple, measurable experiences. Partner with engineering, design, clinical, ops, compliance, and data to scope, ship, instrument, and iterate AI-enabled web and mobile features that increase activation, retention, and reduce support burden while maintaining safety and auditability.

Lead and scale Legion's direct-to-patient consumer growth engine across paid acquisition, creative, SEO/content, lifecycle, and funnel conversion. Own CAC, LTV, retention, attribution, and growth operating systems while hiring and managing a cross-functional growth team. Partner with product, data, clinical, legal, and ops to run compliant, high-velocity experimentation and creative programs that drive measurable patient acquisition and retention.

Lead Legion's consumer brand: develop positioning, messaging, visual identity, and social/content systems. Own integrated campaigns across paid, owned, earned, and IRL channels. Build and manage a brand team, creator programs, and measurement systems while partnering with clinical, legal, growth, and product to ensure compliant, credible, and performance-driven consumer storytelling.

Lead creation and scaling of a provider referral engine: identify and win referral sources, build territory plans, own referral metrics, remove referral friction, partner cross-functionally, build repeatable systems, and hire and manage a national provider partnerships team.

The role involves handling inbound and outbound calls and texts to convert new patient leads into scheduled appointments, addressing issues, and maintaining documentation.