Teams at LendingClub

Serve as strategic HR partner to Technology, shaping and executing people strategy. Drive talent assessment, succession planning, retention, compensation, leadership development, and manager/IC development. Use data and AI tools to analyze workforce trends, advise senior leaders, coach managers, and deliver cross-functional people programs to improve performance and organizational health.

Lead strategy and delivery of internal Operations and Contact Center platforms. Define product vision, run discovery and experimentation, prioritize outcome-driven roadmaps, drive delivery with engineering and design, ensure regulatory and risk compliance, measure operational KPIs (efficiency, quality, agent satisfaction), and align cross-functional and executive stakeholders to modernize agent workflows and scale operations.

Design, deliver, and operate secure, scalable multi-account AWS infrastructure and Kubernetes/EKS platforms. Own production changes end-to-end, improve networking, identity, observability, CI/CD, resilience, and infrastructure security while reducing operational toil and supporting compliance.