LightFeather Benefits Overview

Lead design, develop, and deploy ServiceNow solutions (ITSM, ITOM, HRSD, App Engine, Service Portal). Build workflows, scripts, custom widgets, and integrations (REST/SOAP/MID Server). Ensure security, RBAC, performance, and compliance. Mentor developers, collaborate with stakeholders, troubleshoot platform issues, and work in Agile sprints while documenting architectures and solutions for federal projects.

Lead full-stack delivery to modernize DHS ICE legacy systems by analyzing workflows, designing scalable backend services and APIs, building React front-end components, integrating with modern platforms (Palantir), supporting the full SDLC, troubleshooting across stacks, and collaborating with stakeholders to translate mission-critical functionality into a modern architecture.

Design, configure, develop, and implement custom ServiceNow applications and enhancements. Provide architectural guidance, script platform components, support rollouts, analyze system performance, and collaborate with business and technical teams using Agile/Scrum to deliver stable, integrated enterprise solutions for federal clients.