Jobs at LightFeather

Lead full-stack modernization of DHS ICE legacy systems by analyzing workflows, designing scalable backend services and APIs, and building user-facing React components. Own full SDLC, troubleshoot across application and data layers, collaborate with stakeholders, and translate complex legacy behavior into a modern platform-based architecture.

Lead design, develop, and deploy ServiceNow applications (ITSM, ITOM, HRSD, App Engine, Service Portal). Build workflows, business rules, UI policies, custom widgets, integrations (REST/SOAP/MID Server/Integration Hub), and ensure security, performance, and scalability. Mentor and lead developers, collaborate with stakeholders, troubleshoot issues, and deliver solutions within an Agile framework. Document architectures and technical solutions.

Design, develop, configure, and implement custom ServiceNow applications and enhancements. Advise on architecture and best practices, script business logic, support multiple instances, troubleshoot performance, collaborate with stakeholders, and support Agile project delivery for federal clients.

Lead requirements gathering and process design for federal clients, translating mission needs into ServiceNow user stories, acceptance criteria, and functional specs. Ensure compliance with federal standards (Section 508, FISMA/NIST), manage backlog, design SOPs, mentor junior staff, conduct UAT, and produce federal-grade deliverables while collaborating with architects and Agile teams.

Serve as the dedicated Scrum Master for a federal cloud modernization team, facilitating all Scrum ceremonies, managing sprint execution and reporting, refining backlog with the Product Owner, and maintaining Jira, SharePoint, and ServiceNow integrations. Interface with federal stakeholders, support DevSecOps and ATO-related activities, and promote agile culture and documentation across the team.

Lead requirements gathering and process design for federal clients, translating mission needs into ServiceNow solutions. Facilitate workshops, create user stories and acceptance criteria, perform gap analysis, design SOPs, mentor junior staff, ensure federal compliance (Section 508, FISMA/NIST), oversee UAT, and produce federal-grade deliverables and documentation.

Lead requirements gathering and process design for federal clients, translate mission needs into ServiceNow user stories and designs, ensure federal compliance (Section 508, FISMA/NIST), mentor juniors, run UAT, create SOPs and training, and collaborate with architects and Agile teams to deliver scalable ServiceNow solutions.

Lead requirements definition and solution design for federal ServiceNow implementations. Facilitate discovery workshops, translate mission needs into user stories and acceptance criteria, perform gap assessments, ensure compliance with Section 508 and FISMA/NIST, manage backlog quality, mentor junior staff, validate designs with architects, oversee UAT, and produce federal-standard documentation and SOPs.

Lead design, development, and deployment of ServiceNow solutions for federal projects. Build and customize ITSM/ITOM/HRSD modules, Service Portal widgets, and workflows. Integrate with external systems via REST/SOAP/MID Server/Integration Hub, ensure security and RBAC, mentor developers, troubleshoot platform issues, and work in Agile teams producing documented, scalable solutions.

Serve as the dedicated Scrum Master for a federal cloud engineering team, facilitating Scrum ceremonies, managing sprint execution in Jira, coordinating with Product Owner and stakeholders, maintaining documentation in SharePoint, tracking ServiceNow tickets, and promoting agile practices while supporting cloud and DevSecOps-related delivery and federal security compliance.

Design, build, and maintain full-stack applications to modernize DHS ICE legacy systems. Analyze legacy workflows, translate mission-critical behavior into scalable designs, implement backend services and APIs, develop front-end components, support SDLC activities, troubleshoot across stacks, and collaborate with stakeholders while upholding engineering best practices.