Jobs at Listen Labs

Own product marketing strategy for an AI research platform, including positioning, messaging, sales enablement, competitive intelligence, win/loss analysis, and end-to-end feature launches. Build scalable AI-powered self-service tools and enablement programs for sales teams. Partner with product, sales, founders, and GTM leadership while acting as a trusted sales advisor and producing high-quality marketing content.

Own the post-sale customer journey for key accounts, including onboarding, adoption, retention, and expansion. Serve as the primary customer contact, provide proactive guidance, identify renewal and growth opportunities with sales, gather feedback for product and engineering, and develop scalable customer success playbooks.

The Campaigns and Events Lead will develop impactful campaigns and events to drive brand engagement and awareness, collaborate with multiple teams, and execute detailed plans effectively.

As an Insights Analyst, you will analyze data, create insights briefs, support customer onboarding, and collaborate with teams to improve processes and product usage.

The Insights Strategist will build relationships with leaders, analyze data, drive client success, and facilitate training while collaborating with internal teams.

Lead and coach a team of BDRs to build outbound and event-driven pipeline; create repeatable playbooks, workflows, and dashboards; partner cross-functionally with Growth, PMM, AEs, and founders to optimize messaging, tooling, and pipeline performance.

Manage a portfolio of SaaS accounts post-sale, drive onboarding, adoption, retention, and expansion. Act as primary contact, monitor customer health, conduct business reviews, surface feedback to product, and develop scalable success playbooks.

Lead marketing strategy and storytelling: create executive-ready decks, thought leadership, content series, and webinars. Translate customer insights and company strategy into market narratives, iterate using performance data, and operate as a senior individual contributor shaping Listen's external messaging and content programs.

Lead the creation and growth of Listen's customer community and advocacy programs. Design events, networking, and peer-learning experiences; identify and enable customer advocates and references; partner with Sales, Customer Success, and Marketing; measure and scale engagement, advocacy, and sales-support programs. Operate as a senior individual contributor in an early-stage environment.

Own a curated list of ~50 mega-cap enterprise accounts, run complex multi-stakeholder sales cycles, build account plans and executive relationships, generate and close 6–7-figure multi-year deals through creative outbound and cross-functional selling, and maintain high-quality pipeline and forecasting.

Sell Listen Labs' AI research platform to mid-to-large enterprises through consultative, multi-stakeholder sales cycles. Generate outbound pipeline, manage inbound leads, run discovery calls and demos, build proposals/ROI cases, negotiate contracts, and drive land-and-expand motions while improving sales processes and collaborating with Customer Success, Product, and Engineering.

Lead Listen's communications strategy across media relations, executive storytelling, announcements, employer brand, and internal narrative. Build key narratives, pitch and manage press, prepare executives, create press materials, drive thought leadership, support major announcements and analyst/awards efforts, and establish the communications function from the ground up.

Manage the post-sale customer journey: onboard, drive adoption, retain and grow key accounts. Act as primary contact, identify expansion/renewal opportunities with sales, collect feedback, and collaborate with product and engineering to shape roadmap while developing scalable customer success playbooks.

Identify and source leads, run initial discovery calls, attend events and conferences to build relationships, qualify inbound/outbound prospects, maintain CRM notes, and collaborate with AEs, Marketing, Product, and Research to refine messaging and generate pipeline.

Contract Sales Recruiter to own full-cycle hiring for Account Executives: source, screen, manage agency partners, refine interview loop and scorecards, partner on comp and offers, maintain ATS data, and close candidates in a fast-growing startup.