Teams at Listen Labs

Own the post-sale customer journey for key accounts, including onboarding, adoption, retention, and expansion. Serve as the primary customer contact, provide proactive guidance, identify renewal and growth opportunities with sales, gather feedback for product and engineering, and develop scalable customer success playbooks.

The Campaigns and Events Lead will develop impactful campaigns and events to drive brand engagement and awareness, collaborate with multiple teams, and execute detailed plans effectively.

As an Insights Analyst, you will analyze data, create insights briefs, support customer onboarding, and collaborate with teams to improve processes and product usage.