Teams at Lithia Motors, Inc.

Respond to internet, phone, text, and email inquiries; convert leads into showroom appointments; manage CRM communications; collaborate with sales team; provide personalized customer service through delivery.

Manage finance and insurance (F&I) operations at a BMW dealership: sell F&I products, manage CIT, ensure product penetration and manufacturer approvability, deliver excellent customer experience, work flexible hours including evenings/weekends, and drive commission-based performance.

Coordinate and process vehicle purchase and sale paperwork, verify titles and registrations, submit documents to DMV/government agencies, research and resolve missing-title issues, communicate with customers and government personnel, follow up with internal teams, and meet accuracy and timeliness performance standards.