Teams at LiveRamp

Leads delivery of LiveRamp Global Services engagements, managing project scope, resources, budgets, timelines, and client relationships. Partners with executives, consultants, sales, product, and operations teams to align technical roadmaps with customer data strategies. Scopes engagements, develops recommendations, resolves escalations, and communicates technical concepts across stakeholders. Requires expertise in adtech, identity resolution, data warehousing, privacy regulations, media, and cross-functional project leadership.

Manages LiveRamp Global Services engagements from scoping through delivery, developing project and resource plans, managing budgets and timelines, and coordinating cross-functional teams. Builds executive client relationships, aligns technical roadmaps with data strategies, identifies expansion opportunities, resolves issues, and provides data-driven recommendations. Requires expertise in project management, AdTech, identity resolution, cloud data warehousing, privacy regulations, media, and technical client communication.

Provides dedicated technical support and troubleshooting for enterprise customers, manages ticket queues, collaborates with Technical Services, and improves customer outcomes through KPI and case analysis. The role also configures workflows, streamlines client onboarding and operations, manages stakeholders, and identifies sustainable solutions. Candidates should have customer support or delivery-services experience in advertising technology, marketing services, or software, along with strong communication, prioritization, resourcefulness, and problem-solving skills. SQL familiarity is preferred.