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The Billing Analyst will handle client invoice processing, ensure accurate accounting treatment of contracts, assist with collections, maintain Accounts Receivable balances, and contribute to process improvements. The role involves collaboration with various teams and supports the month-end close process while providing customer support and addressing queries.
As a Solutions Engineering Manager at Lob, you will lead technical conversations, design and present implementation strategies, coach team members, and ensure customer satisfaction through the effective onboarding and support of clients using Lob's APIs.
As a Solutions Engineer at Lob, you will drive customer satisfaction by advising clients on the value of Lob’s technology, designing implementation strategies, and supporting customers through their partnership lifecycle. Collaborating with Sales, Operations, and Product teams, you'll focus on creating proactive technical solutions and enhancing customer experiences, ensuring efficient onboarding and resolution of technical issues.