Teams at Lob

Leads USPS strategy, compliance, promotions, reporting, and operational improvement for direct mail programs. Serves as the company’s USPS liaison and postal subject matter expert, analyzes regulations and performance data, coordinates cross-functional execution, manages vendor and industry relationships, influences postal policy, identifies cost-saving opportunities, implements new postal services and technologies, and trains internal teams. The role requires deep USPS expertise, knowledge of mail classification and optimization, and experience in direct mail, logistics, or manufacturing environments.

Owns revenue operations strategy and GTM planning, including forecasting, annual planning, business reviews, incentive design, analytics, KPI dashboards, and performance insights. Partners with Finance, Product, and Operations to improve sales productivity, align headcount with revenue goals, and execute multi-quarter strategic workstreams. The role translates complex data into leadership recommendations and manages cross-functional projects in a fast-paced environment.

Own three to five concurrent cross-functional programs spanning Finance, Product, Engineering, Legal, Operations, and Go-to-Market. Diagnose and redesign workflows, perform data-driven analysis, coordinate dependencies, communicate recommendations to leadership, and transition completed initiatives to permanent owners. Support FP&A, Deal Desk, business operations analytics, QBRs, and leadership offsites.