Jobs at Loop AI - Delivery Intelligence Platform

The role involves driving product adoption and revenue growth, shaping product strategy, defining the product roadmap, and collaborating with engineering and customers.

Drive product strategy and adoption for Loop, focusing on metrics, customer engagement, and collaboration with engineering to deliver features.

Drive product adoption and revenue growth for Loop by shaping the product roadmap, engaging with non-technical customers, and partnering with engineering to deliver features.

Lead system architecture development and manage cross-functional relationships. Gather requirements and leverage AI in restaurant technology solutions.

The Mid Market Account Executive will drive new customer acquisition and expand revenue in existing accounts, utilizing B2B sales strategies and CRM tools to manage sales activities and forecasts.

The Partnerships Leader will identify strategic partnerships in the restaurant industry, manage partner relationships, and drive revenue growth while working closely with key stakeholders and the Implementation Manager.

Lead and build Loop's product marketing function from scratch: define positioning, messaging, launches, sales enablement, content, and competitive intelligence. Use AI and analytics (Claude, PostHog) to iterate messaging, verify product claims with engineering, and drive market category creation while partnering with product, sales, and founders.

Lead full-stack development and architecture across frontend, backend, and AI systems. Build scalable services, integrate models and data pipelines, collaborate with product/design, mentor engineers, and deliver high-impact features from design through production.

The Director of Customer Education will create and manage educational resources, including videos and certifications, for restaurant operators using Loop's software. This role involves both strategic leadership and hands-on content creation, aiming to improve customer onboarding and engagement through a robust education program.

Define Loop's video design language, build an AI-leveraged production pipeline, translate product/context into scripts/storyboards and finished videos, create reusable templates and clip libraries for scalable customer-specific video generation, and deliver 15–20 on-brand 60–90s explainers quickly while maintaining a high quality bar.

The Manager, Strategy & Operations will orchestrate enterprise B2B deals, oversee late-stage sales, coordinate internal resources, and use data to drive closures.

The associate will manage product and customer value metrics, build playbooks, and collaborate with teams to enhance product delivery.