Teams at Lumin Digital

Manages strategic relationships with fintech and banking clients, serving as the primary contact and trusted advisor. Leads client engagement, onboarding, training, renewals, retention, escalations, and executive communications. Tracks client health metrics, maintains CRM pipeline data, coordinates cross-functional teams, and identifies upsell and expansion opportunities to drive client growth, satisfaction, and predictable revenue.

Partners with Sales and Client Experience teams to quantify the financial and operational value of a digital banking platform. Builds ROI, TCO, NPV, IRR, and payback models; leads discovery workshops; develops executive-ready business cases and data visualizations; supports RFPs and complex B2B sales cycles; owns value consulting frameworks and financial modeling tools; enables sales teams and tracks value engineering KPIs.

Build and automate security infrastructure across AWS and Kubernetes, including cryptographic material lifecycle, telemetry pipelines, policy-as-code, compliance monitoring, and incident-response tooling. Develop agentic AI workflows using coding assistants, MCP integrations, and custom harnesses. Apply threat modeling and secure architecture review while partnering with engineering, risk, auditors, vendors, and clients. The role emphasizes production software, cloud-native automation, continuous control monitoring, and eliminating manual security toil.