Teams at Magellan Health

Provide immediate, compassionate crisis support via call, chat, and text. Conduct risk assessments, de-escalate situations, create safety plans, coordinate emergency or mobile crisis responses, refer to community resources, and complete follow-up contacts. Meet performance metrics, complete required trainings, and comply with organizational and regulatory standards.

Manages clinical data analytics, providing expertise in areas like risk adjustment and quality measures, mentoring staff, and driving operational improvements. Oversees analytics support and communication with clinical leaders, ensuring effective data usage for strategic decision-making.

Oversees analytics reporting and provides critical analysis to support strategic decisions across various business functions. Leads teams, develops reporting solutions, monitors metrics, and manages business processes.