Magna Legal Services
Magna Legal Services Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers occupational accident insurance
Offers disability insurance
Offers supplemental life insurance
Offers accidental death & dismemberment insurance
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers dependent care
Provides family medical leave
Offers generous parental leave
Offers performance bonuses
Offers employee discounts
Career Growth + Development
Provides customized development tracks
Job training & conferences
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid sick days
Provides military leave
Provides paid holidays
Provides bereavement leave
Company Culture
Offers a remote work program
Recently posted jobs
Information Technology • Legal Tech • Consulting
Provide live technical support for Maggie court reporting product: triage and resolve product, hardware, network, and audio issues via tickets, calls, and chats; coordinate escalations to IT and engineering; file bug reports; maintain knowledge base; take on-call shifts for P0 incidents; build runbooks and hardware kits.
Information Technology • Legal Tech • Consulting
Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.
Information Technology • Legal Tech • Consulting
Provide real-time technical support for Maggie to court reporters: triage and resolve product, hardware, network, and audio issues; file reproducible bug reports; update knowledge base; take on-call shifts for P0 emergencies; build East Coast hardware kits; coordinate with IT and engineering teams.
