Teams at Marriott International 

Leads and supports daily front desk and front office operations, including guest services, bell and door staff, switchboard, and concierge functions. Supervises and coaches employees, handles guest complaints, supports staffing and training, monitors service standards, assists with room revenue and occupancy goals, and contributes to financial and administrative responsibilities. Maintains guest satisfaction, supports recognition programs, ensures policy compliance, and performs front desk duties as needed.

Supports the HR Director by leading daily HR operations including recruiting, compensation, employee relations, benefits education, training and development, compliance with laws and SOPs, workers' compensation management, and staff coaching to meet HR business-plan objectives.

Lead development and execution of hotel marketing strategy to drive revenue and RevPar, manage digital presence (website, OTAs, social, email), oversee PR and partnerships, analyze campaign performance, collaborate with Sales and Revenue Management, manage marketing team and vendors, and handle budgeting, content/assets, and reporting to leadership and owners.