Teams at Marsh McLennan

Manages complex client insurance accounts, overseeing service activities, renewals, proposals, coverage placement, receivables, reporting, and client meetings. Leads service team members, coordinates internal resources, supports new business development, maintains account documentation, and ensures client commitments are met. Requires strong commercial insurance knowledge, presentation and communication skills, advanced insurance designations, licensing, and occasional travel to client sites.

Supports client onboarding and benefits plan implementation after clients exit a PEO relationship. Responsibilities include gathering census and plan data, preparing RFP and renewal materials, marketing plans to carriers, analyzing proposals, maintaining spreadsheets, coordinating enrollment communications, working with carriers and technology teams, testing benefits administration systems, and facilitating installation and handoff to ongoing service teams.

Manages commercial insurance client accounts, supporting strategy development, renewals, coverage analysis, claims and loss-run reviews, proposals, carrier negotiations, collections, file audits, and client presentations. Oversees renewal timelines, coordinates internal service teams, maintains account documentation, supports client retention, identifies service risks, and develops team capabilities. Requires strong Property and Casualty insurance expertise, client service experience, analytical ability, and proficiency with Microsoft Office.