Jobs at Megaport

Leads UX strategy and experience design for Salesforce and connected go-to-market systems. Maps commercial workflows, conducts user research, develops reusable design standards, prototypes improvements, and partners with RevOps, RevTech, Engineering, Marketing, and Enablement. The role improves navigation, adoption, data quality, accessibility, workflow efficiency, documentation, and change adoption across global sales technologies, while measuring user experience and continuously prioritizing enhancements.

Manage customer accounts within Megaport’s pod model, supporting sales teams, coordinating server provisioning, migrations, upgrades, billing, and account maintenance. Maintain accurate CRM and billing records, resolve invoice issues, track deployments, communicate customer updates, and identify expansion opportunities. Collaborate with Sales, Solution Architects, Operations, and technical teams while building expertise in cloud infrastructure, bare metal, and networking services.

Lead commercial finance support for Latitude’s deals, pricing, and business development initiatives. Partner with sales, legal, engineering, operations, and finance teams on deal structures, pricing strategies, product expansion, and commercial terms. Manage commission analysis, forecasting, variance analysis, financial reporting, dashboards, and KPI development to support strategic decisions and revenue growth.

Supports global revenue enablement programs by coordinating onboarding, learning assignments, communications, scheduling, reporting, content governance, and stakeholder follow-up. Administers Seismic, maintains enablement content and learning records, publishes recurring GTM communications, supports product launches and change readiness, and identifies workflow improvements. The role ensures accurate, timely execution of enablement activities and provides visibility into participation, completion, engagement, and program outcomes.

The Senior Tax Analyst manages U.S. state and local sales, use, transaction, and income tax compliance. Responsibilities include preparing and reviewing tax returns, researching nexus and tax issues, supporting audits, monitoring Avalara data, reviewing exemption certificates, maintaining registrations, assisting with federal and international filings, identifying planning opportunities, and improving tax processes. The role collaborates with Accounting, FP&A, Legal, Commercial teams, and external tax advisors.

Provides general legal advice and commercial support to Megaport’s global business. Responsibilities include reviewing and negotiating technology, sales, and supplier agreements; advising on regulatory, compliance, employment, privacy, and corporate matters; supporting disputes and legal operations; reviewing advertising materials; monitoring legislative changes; and assisting with special projects. The role partners closely with sales, business stakeholders, the Chief Legal Officer, and the broader legal team.

Manage and grow revenue through Megaport’s national reseller partner ecosystem across North America. Build relationships with partner sales, product, and leadership teams; coordinate joint sales opportunities, go-to-market strategies, marketing, and enablement initiatives. Onboard new partners, guide them through engagement stages, monitor performance, and increase partner engagement, pipeline, and revenue contribution.

Acts as a technical authority for global go-to-market teams, translating networking, compute, and storage platforms into customer-ready architectures. Creates technical guides, diagrams, reference designs, Terraform and API scripts, labs, demos, workshops, whitepapers, and deployment materials. Partners with Sales Enablement, Product, Engineering, and Solutions Architects to align content with product releases, improve deal execution, and convert field feedback into GTM strategy and product requests.

Advise Megaport’s leadership on complex, high-value technology transactions and strategic initiatives. Lead negotiations involving cloud, networking, data centers, infrastructure, compute, software, suppliers, customers, and strategic partners. Provide guidance on technology, privacy, cybersecurity, intellectual property, regulatory, and commercial risks. Partner with executives, support global legal teams, improve contracting processes, and turn ambiguous, commercially sensitive matters into practical paths to execution.

Manage post-sale relationships for an assigned enterprise customer base, focusing on onboarding, enablement, adoption, renewals, retention, upselling, and cross-selling. Partner with sales, solutions architecture, marketing, finance, and operations teams to resolve issues, identify growth opportunities, communicate product value, and maintain customer and pipeline records in Salesforce. Act as a trusted advisor and advocate while analyzing customer feedback and improving the overall service experience.