Teams at Megaport

Leads UX strategy and experience design for Salesforce and connected go-to-market systems. Maps commercial workflows, conducts user research, develops reusable design standards, prototypes improvements, and partners with RevOps, RevTech, Engineering, Marketing, and Enablement. The role improves navigation, adoption, data quality, accessibility, workflow efficiency, documentation, and change adoption across global sales technologies, while measuring user experience and continuously prioritizing enhancements.

Manage customer accounts within Megaport’s pod model, supporting sales teams, coordinating server provisioning, migrations, upgrades, billing, and account maintenance. Maintain accurate CRM and billing records, resolve invoice issues, track deployments, communicate customer updates, and identify expansion opportunities. Collaborate with Sales, Solution Architects, Operations, and technical teams while building expertise in cloud infrastructure, bare metal, and networking services.

Lead commercial finance support for Latitude’s deals, pricing, and business development initiatives. Partner with sales, legal, engineering, operations, and finance teams on deal structures, pricing strategies, product expansion, and commercial terms. Manage commission analysis, forecasting, variance analysis, financial reporting, dashboards, and KPI development to support strategic decisions and revenue growth.