Mintlify
Mintlify Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers company equity
Offers employee stock purchase plan
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers mental health benefits
Offers generous parental leave
Career Growth + Development
Provides customized development tracks
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid holidays
Offers paid volunteer time
Provides paid sick days
Offers gym membership
Recently posted jobs
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Own a portfolio of AWS seller teams aligned with Mintlify sales teams. Build account maps, develop high-volume relationships with AWS account representatives and solutions architects, facilitate co-selling, identify joint pipeline opportunities, maintain deal registrations and partner data, and submit AWS MDF and funding requests. The role requires disciplined field execution, Salesforce proficiency, technical product fluency, and at least one year in the AWS ecosystem.
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Own gross revenue retention for Mintlify’s digital and self-serve customer segments. Build scalable customer success systems including segmentation, health scoring, churn interventions, AI-powered workflows, and lifecycle programs. Engage directly with customers, identify expansion opportunities, and collaborate with Sales, Marketing, Support, and Product. Establish retention metrics, improve GRR and logo churn, and shape future human coverage through systems and automation.
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The Enterprise Customer Success Manager will manage high-value accounts, fostering relationships and ensuring customer satisfaction and retention through strategic initiatives and data-driven processes.