The Support Engineer will assist customers by responding to inquiries, troubleshooting technical issues, and collaborating with engineering teams while improving support documentation and user experience.

The AI Field Engineer will drive technical sales success by partnering with sales teams, designing solutions, conducting demos, and addressing customer needs in AI/ML infrastructure.

Drive new business and manage the full sales cycle for enterprise deals in AI infrastructure, building relationships and shaping sales processes.

Partner with sales to drive technical enterprise deals: lead discovery, design solutions, run demos and POCs, address security/compliance and integrations, build trusted technical relationships, and liaise with product/engineering to inform roadmap and support implementation and contracting.

Own technical strategy for large enterprise accounts, drive multi-product adoption and complex sales cycles, architect cloud-to-serverless migrations, design POCs, navigate security/compliance and procurement, mentor peers, and influence product roadmap.

The Developer Relations Engineer will create and distribute technical content, educate developers on AI, engage with the community, and represent Modal at events.

The role involves creating technical content for developers, leveraging a data-driven approach, and collaborating with various teams for documentation and updates.

Lead and manage a team of engineers focusing on building and optimizing large-scale distributed systems and cloud infrastructure solutions.