What's the Work-Life Balance Like at Modern Health in San Francisco?

Key Insight for Candidates

• Remote or Hybrid Flexibility: Remote-first policies and adjustable schedules provide day-to-day autonomy, and flexible time off helps people step away when needed. Feedback suggests San Francisco teams can take advantage of this setup to manage personal responsibilities.
• Wellbeing Programs: Benefits include access to therapy and coaching, wellness stipends, and periodic companywide pause days that encourage real downtime. These offerings reinforce a culture that normalizes caring for mental health.
• Supportive Culture: Colleagues are often described as kind and collaborative, with management seen as employee-friendly. This supportive environment can make boundaries easier to uphold during busy cycles.

• Workload or Staffing: Some clinical therapists cite having little control over client volume, leading to unpredictable workloads. This variability can add stress when demand shifts.
• Process Burden: Technology issues and slow support responses have been flagged as pain points, especially around scheduling and invoicing. When help is delayed, basic tasks can become time-consuming.
• Turnover & Resourcing: Past restructuring and layoffs reportedly increased workloads for remaining teams and introduced shifting priorities. These changes can strain balance until resourcing stabilizes.