Teams at Mural

Leads revenue strategy, operations, GTM systems, and sales enablement for a global SaaS revenue organization. Partners with the CRO and cross-functional GTM leaders to develop growth strategies, optimize processes, implement systems, improve forecasting and performance analysis, deliver executive reporting, and build seller productivity programs. Manages and coaches Revenue Operations, GTM Systems, and enablement teams while driving alignment, operational excellence, and continuous improvement.

Lead foundational and strategic mixed-methods UX research to shape product vision, strategy, and innovation. Conduct qualitative and quantitative studies, including interviews, ethnography, surveys, log analysis, segmentation, and concept testing. Translate ambiguous questions into actionable frameworks, present insights to executives, mentor designers and product partners, and establish scalable research practices across the organization.

Drafts, reviews, and negotiates SaaS and other commercial agreements while serving as the primary legal partner to Sales and GTM teams. Advises on deal structure, pricing, privacy, security, renewals, and contract interpretation. Maintains templates and negotiation playbooks, manages partner and vendor agreements, and improves contracting processes through scalable workflows and AI-assisted tools.