Teams at Newfire Global Partners

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Drive product operations excellence across the PDLC: maintain processes and tooling, coordinate planning and rollouts, manage intake and requirements maturation, track delivery and dependencies, enable change management, generate analytics and stakeholder-facing insights to improve product delivery and customer value.

Lead and grow an embedded UX team for a healthcare technology client. Provide hands-on management, design and research critique, client partnership, operational oversight, and process improvements to ensure consistent design quality across Care Management and Utilization Management projects while collaborating with product and engineering leaders.