Jobs at NEXT Insurance

Uses data science, experimentation, causal analysis, statistical modeling, and AI-enabled tools to optimize partnership growth and the customer experience funnel. Responsibilities include analyzing affiliate performance, identifying growth opportunities, defining metrics, evaluating product and funnel changes, and translating complex analyses into actionable recommendations for Product, Partnerships, and business stakeholders.

Oversee daily Palo Alto office operations, vendor coordination, supplies, correspondence, budgets, maintenance, events, visitors, and workspace planning. Serve as the primary office contact while supporting People-related activities, office policies, moves, meeting setups, and special projects. The role requires strong organization, communication, discretion, independence, and the ability to work onsite five days per week.

The Corporate Finance Manager will lead financial projects, build and enhance forecasting models, analyze financial trends, and support annual and long-range planning. The role develops board and executive presentations, models income statements, balance sheets, and cash flows, uses forecasting and visualization tools, and collaborates cross-functionally to support strategic decisions.

Lead the redesign of revenue forecasting using AI and LLM-based workflows. Drive annual and long-range planning, scenario modeling, KPI automation, executive reporting, and strategic finance analysis. Partner with Finance and Data Science to implement AI tools, develop repeatable modeling frameworks, and champion AI adoption across Finance through playbooks, education, and mentoring.

Own ERGO NEXT’s digital PR, editorial partnerships, publisher relationships, influencer and affiliate collaborations, and sports sponsorship activation. Lead agency outreach, secure buyer-guide and editorial placements, distribute proprietary research, develop executive thought leadership, and improve brand visibility across search and AI answer engines. Collaborate with SEO, content, growth, and social teams while measuring earned-media impact, traffic, citations, reputation, and business results.

Own the technology and go-to-market strategy for NEXT’s Business Owner’s Policy. Responsibilities include driving the roadmap, shipping and packaging the insurance product, managing direct, agent, and partnership channels, improving user experience and conversion, leading planning and executive communications, and using AI to accelerate product development. The role requires learning insurance fundamentals and collaborating with insurance product managers, engineering, design, data science, and cross-functional teams.

Own and optimize commercial casualty insurance products, including coverage, pricing, underwriting rules, segmentation, and regulatory compliance. Use portfolio performance, loss-ratio analysis, modeling, and market research to improve profitability and growth. Partner with Actuarial, Engineering, Technical Product, Compliance, Legal, Claims, Data Science, and Operations to deliver product changes, filings, and underwriting improvements. Communicate product performance and updates to leadership and stakeholders.

Lead profit, compliance, and scaling of the Workers Compensation product by translating NCCI/state rules into technical requirements, managing major implementations, coordinating stakeholders (engineering, product, legal, filings), defining automation for underwriting and portfolio management, tracking milestones/metrics, and designing workflows to support customer service and production teams.

Independently manage complex, high-value, multi-state Workers’ Compensation and occasional General Liability audits. Investigate disputes, interpret state-specific regulations and policy terms, reconcile audits for accuracy and compliance, and apply NCCI and WCIRB standards. The role also supports teammates, explains technical findings to customers and partners, and improves audit quality, efficiency, and processes.

Handles high-severity commercial general liability and casualty claims, including coverage analysis, litigation management, investigations, negotiations, reserves, mediations, and regulatory compliance. Communicates with claimants, policyholders, attorneys, medical professionals, and adjusters; identifies fraud and subrogation opportunities; provides claim guidance and escalates cases exceeding authority. Leads department roundtables and supports peers while meeting quality, performance, and financial security standards.