Teams at North East Medical Services (NEMS)

Coordinate patient care and discharge planning, develop individualized care plans, facilitate interdisciplinary case conferences, perform home visits and medication reconciliation, manage patients across case management programs, collaborate with providers and community resources, document case activities, support quality improvement, and train new case managers.

Lead and execute integrated, multi-channel marketing strategies to drive enrollment, engagement, revenue, and brand visibility. Manage marketing staff and external partners, oversee content, CRM and analytics, allocate budget and resources, report performance to leadership, and ensure cross-departmental alignment and brand governance.

Lead and execute organization-wide communications and PR strategy for NEMS. Manage media relations, draft press materials, own communications and social media calendars, coordinate press distribution, build media/influencer lists, monitor coverage and metrics, produce content to drive engagement and brand visibility, and present insights to leadership. Support stakeholder relationships and crisis or media inquiries. Bilingual English and Cantonese required.