Teams at North East Medical Services (NEMS)

Provides direct and indirect nursing care to PACE participants in clinic, home, telehealth, and telephone settings. Conducts assessments, administers medications and treatments, performs triage, coordinates care transitions, supports interdisciplinary care planning, educates participants and caregivers, and responds to emergencies. The RN also coordinates LVN and MA activities, documents care in Epic, supports quality improvement, enrollment, end-of-life care, and may provide after-hours on-call coverage.

Provides reception and administrative support for a PACE healthcare center. Greets participants and visitors, answers calls, manages messages, schedules and tracks appointments, processes mail, coordinates resources and meetings, maintains supplies, runs operational reports, and supports communication between field staff and the center. Uses Epic as a workflow expert and assists with issue resolution. Requires bilingual English and Cantonese fluency, computer proficiency, BLS and First Aid certification, and strong organizational and customer service skills.

Conduct Medicare Annual Wellness Visits, assess medical and social risks, develop personalized prevention plans, reconcile medications, order preventive services, educate patients, document visits in Epic, coordinate care, close care gaps, track quality metrics, and support telehealth workflows. The role requires clinical judgment, collaboration with interdisciplinary teams, adherence to Medicare and CMS requirements, and occasional local travel for in-home or on-site assessments.