Teams at North LA County Regional Center

Provides Level I/II technical support for computers, applications, printers, mobile devices, VPN, RingCentral, email, and basic network access. Resolves helpdesk tickets, documents solutions, maintains inventory processes, supports Azure, Intune, Active Directory, and Exchange, responds to security incidents, and assists with server functions and IT projects. Requires strong customer service, communication, troubleshooting, prioritization, and documentation skills. Occasional nights, weekends, holidays, emergency on-call coverage, and travel between company locations are required.

Supervises payroll and operations accounting teams, ensuring accurate payroll, payables, bank reconciliations, fixed-asset management, reporting, and financial close support. Leads hiring, training, performance evaluation, process improvement, quality assurance, policy development, and systems implementation. Provides financial projections, supports organizational needs, and participates in management initiatives and special projects.

Leads the enterprise cybersecurity program, including strategy, governance, risk management, compliance, security architecture, incident response, vulnerability management, vendor risk, and audit readiness. Oversees Microsoft security environments, ISO 27001 certification readiness, HITRUST and HIPAA compliance, security policies, remediation, and organizational awareness. Reports cybersecurity posture to executives, manages security teams and programs, and coordinates with IT, business stakeholders, auditors, regulators, and vendors.