Teams at NorthStar Memorial Group

Supports funeral directors during on-site services and arrangement conferences, prepares memorial areas, maintains respectful interactions with deceased individuals and their families, returns flowers and memorabilia, builds family relationships, and answers customer inquiries by phone or in person.

Provides compassionate support and guidance to families before, during, and after a death. Arranges funeral and memorial services, coordinates removal and final disposition, prepares memorial areas, maintains respect for the deceased, and ensures compliance with funeral industry regulations. Requires professional communication, organization, sensitivity, computer proficiency, and a caring approach. Funeral industry experience is preferred but not required, as training is available.

Build community relationships and generate pre-need funeral and cemetery planning business. Conduct seminars, appointments, presentations, park tours, outreach, and follow-up while maintaining CRM activity, contracts, and documentation. Educate families on planning options, benefits, and regulations, deliver compassionate service, and meet weekly appointment and performance goals.