Teams at Notability

Provides frontline technical support to Notability users through tickets, email, phone, and live chat. Troubleshoots iOS and Android issues, explains product features, reproduces and escalates bugs, tracks cases to resolution, and meets support KPIs including productivity, CSAT, responsiveness, and quality. The role also identifies issue trends, reports user feedback, and collaborates internally to improve the product experience.

Develop and ship high-performance features for iOS, iPadOS, and macOS applications. Responsibilities include coding, testing, debugging, modernizing, documenting, reviewing code, mitigating technical risks, collaborating with product and engineering teams, and communicating progress to stakeholders. The role requires Swift and Apple platform experience, strong computer science fundamentals, problem-solving ability, and effective cross-functional collaboration.

Develop and ship complex, high-performing native Android applications using Kotlin. Solve challenging technical problems, contribute to code reviews and software engineering practices, communicate progress and risks, and collaborate across disciplines to build learning products customers value.